February 26th, 2014
Turns out that the latest change to Dropbox's Terms of Service merits a second look:
If you're a Dropbox user, you probably got an email in the last few days about an update to their TOS that basically puts all disputes into arbitration rather than litigation.
If you're like me, you probably glossed over this update because gah, legalese.
Allow me to summarize what it means when a company wants to handle all disputes in arbitration […]
Basically, if you'd prefer not to have Dropbox choose who gets to decide whether they did something wrong, you have a limited amount of time to opt out of their new TOS. You may think this is no big deal but it's still good to be aware of your options,1 especially when they're time-limited.
Kudos to Tiffany Bridge and Khoi Vinh for bringing this to their readers' attention.
- So what happens if most people opt out? Perhaps Dropbox conclude that their users don't like losing the option to take legal action against the company and learn a lesson from that. Alternatively, they decide they'd be much happier dealing with users who are willing to forego the option of litigation if there's a dispute and bring the clause back in the next TOS revision, only this time without the option of opting-out. At which point Dropbox users have a decision to make. ↩