The twitterverse according to jwz.

Meg Pickard’s post about AmazonFAIL is far and away the sanest, most balanced account I’ve read of the whole sorry affair.

There’s a great deal to be learned from this fiasco; not just for Amazon, but also by users¹ of social media.

1. Where ‘users’ means both those posting messages and those reading and reacting to them. ↩

Twitter switch for Guardian, after 188 years of ink:

[Celebrated Guardian editor] CP Scott would have warmly endorsed this – his well-known observation ‘Comment is free but facts are sacred’ is only 36 characters long, a spokesman said in a tweet that was itself only 135 characters long.

Almost as good an April Fool as the notion that Alan Shearer is Newcastle United’s new manager.¹

[Via Qwghlm]

1. What?!? ↩