Tag: Surface Duo
Just for a change, a post about someone who found using the Surface Duo 2 to be a life-changing experience:
In the final week of semester, I gave my last class lecture. Some might have seen my lecture studio: I teach, I solve problems with digital ink, I also self-produce, switching between multiple cameras and screen share, and I clumsily try to read the student chat (a laptop on a stand) and following my notes (a printed PDF). Before my class, my laptop decided it would start an epic Windows update… so I picked up my Duo in a lightbulb moment and those two clumsy things were replaced by the duo: Teams meeting chat on the left and OneNote mathematical notes on the right. Once again, the phone went from being my time-wasting pocket device to a valuable part of my workflow.
After so many it’s-ok-but-it-costs-too-much-and-the-camera-is-poor-and-the-software-is-way-too-buggy reviews, fascinating to read about someone who found the whole dual-screen phone experience pretty much life-changing. I hope he gets his wish and the next hardware version gives the phone the higher level hardware and better-integrated software he thinks it deserves.
I can’t help but notice that, possibly uniquely, his Surface 2 Duo review never even mentions the rather high price of the device. Not a peep about how high the price was at launch, or how much he saved when Microsoft reduced the price in what seemed like a vain attempt to stop every review commenting on the price-performance disparity. Makes you wonder if this guy is an academic, dedicated to communicating what the device did for him without reference to how big a hole buying it left in his bank balance, because everyone buying a personal device has their own notions of what extra time to spend on life outside work is worth to them.1 Alternatively, this guy is the real-life counterpart of Connor Roy (Alan Ruck’s spendthrift eldest Roy sibling from Succession): rich enough not to care about money and prone to following his own whims wherever they take him.
I know I’ve banged on about this phone a lot on here for a device I have no interest in buying, but that’s because I find the experiment of trying to give users almost a tablet-sized screen experience in a phone-sized package fascinating. Also, I really would like to see Apple take a swing at this notion one day. I almost certainly won’t be able to afford it if/when they do, but I can still dream, can’t I?
- After all, if using the Surface 2 Duo buys you back some time spending your life not toiling away to accomplish the things you hope to at work, that’s got to be worth spending some serious coin on, no? Like he says at one point, “This thing gave me back life.” ↩
Continuing my obsession with Microsoft’s Surface Duo, interesting to read the thoughts of someone who took the plunge after a sharp price reduction:
When turned on, the Duo greets you with two separate displays, and that is exactly what you are meant to see. Unlike Samsung’s Fold series that gives you an iPad-ish display when opened, the Duo is never mistaken for anything other than two screens. In fact, it is built into how the device functions. Open an app and it will only appear on one screen, inviting you to do something else with the other.
Trying it out led to this conclusion:
Frankly, I think the problem isn’t the Duo itself, but it is how I interact with my technology these days. You see, I’ve always loved writing in Moleskine notebooks, but I haven’t done that in a good long while because my notes are more convenient when stored in the cloud. And because of that, I’ve been accustomed to writing my notes on my phone or my tablet. I’ve been accustomed to using one screen. The Surface Duo, for as excellent a device that it is, flies in the face of years of muscle memory. Sure, given time, I might be able to break that and really make the Surface Duo a useful gadget- and a strong part of me wants to give it that chance- but even at $400, and especially with an older version of Android and slow updates and lingering bugs and newer versions on the horizon, I just don’t think I can give it that chance right now.
A shame that Microsoft didn’t put their new form factor out there at a price that would encourage users to give it a try. Perhaps the Surface Duo experiment was the right idea (for users who were prepared to revise their working habits, at least) but at the wrong price point.
I continue to be fascinated at the cack-handed way Microsoft have launched the Surface Duo. I’ve just spotted Ian Betteridge’s thoughts on the Surface Duo from March 2021:
Yes, the cost here is ridiculous – £1300 at a time when the price has been reduced to $999 in the US – but I’ve always loved Microsoft’s Surface line and was curious about it. […]
Overall I think Microsoft is on to something with this form factor, but I really wish it was larger and a tablet rather than smaller and a sort-of phone. Microsoft is absolutely correct not to market this as a smartphone, because it never really feels like one — but it does feel like a tiny, interesting and highly usable mini-tablet.
I hope Microsoft will persist with the form factor, but selfishly I mostly want them to do that to plant the idea in someone in Apple’s head that they really need to sort out1 the iOS/iPadOS windowing model.
- Not that they need to be told that, I know, but it feels as if the whole “let’s fork iOS and create an iPad variant” thing has not come close to achieving what some of us iPad users were hoping for and that’s just a crying shame. ↩
I have to confess that I’m fascinated by the slow reveal of Microsoft’s Surface Duo, as reviewers have had to negotiate two separate embargoes on the reveal of first the hardware1 and then the software. 2
Part of me really hopes Microsoft have the deep pockets 3 and the patience 4 to pull off creating another form factor for portable computing, but it does sound a little bit as if early adopters are going to need to be really, really keen users of Microsoft Office to get enough joy from their shiny, expensive new devices.
Me, I’m mostly hoping, entirely selfishly, that the Surface Duo is enough of a success to nudge Apple into a serious revamp of the iPadOS multitasking model. I certainly don’t have the money to invest in a Surface Duo or a desire to wrangle my content into Microsoft Office. It is just great fun to watch from the sidelines, though…
- Generally considered to be slightly underpowered but very nicely put together. ↩
- Which seems to be very good as long as you stick to Microsoft’s apps which support the new form factor, but given that Microsoft are pricing the Surface Duo at a level even Apple would think twice about you have to wonder how big an incentive anyone else has to build their Android apps differently for the sake of the tiny market share the Surface Duo seems likely to command. ↩
- Fair to say they do. Whether that’s what they see – and continue to see as they see the sales figures start to come in – as the best way of spending that money, we shall see. ↩
- In these days of everyone assuring us of their passion for their product, perhaps a decade from now some future Microsoft CEO will find themselves looking back and revealing that they personally were so overwhelmed by the way the Surface Duo unlocked their multitasking abilities that they fought hard to stay the course and not give up when the whole world mostly decided it could get by with a single screen and conventional windowing/task switching on Android. ↩
I have a feeling that lots of people are going to be confused by the Surface Duo once it gets out into the market:
I am confused. Microsoft did a press blitz for their Surface Duo device this week and… I don’t understand anything. About the product. The strategy. The goal.
Look, I think the foldable tablets on Westworld look cool too. But if this is that, it sure seems like the prehistoric version of it. Granted, I think it looks and sounds better than Samsung’s gimmicky foldable phones, but only just. At least with a phone you can make the argument that folding a big screen to be pocketable makes some conceptual sense. This is decidedly not a phone. Because Microsoft insists it’s not. Even though it runs Android and can make phone calls. Listening to Microsoft, it’s not a tablet either. It’s something new. […]
Siegler notes that "it feels like you’re paying a ton of money to beta test something", which is as true of the Surface Duo as it was of the Apple Lisa back in the day. This is what happens when you’re trying to establish a new form factor and a new user interface paradigm: someone gets to pay handsomely for the privilege of figuring out what works for them. It’s unclear whether the price in this case is a product of the need to avoid a Samsung-style fiasco when you launch a foldable device and it turns out to be a bit too fragile to survive the real world or just a case of Microsoft hoping to reap the benefits of selling this new form factor at a professional price for a bit1 before moving the design downmarket a bit if the concept has legs.
Judging by the demos of how Microsoft’s apps work in the demo it looks as if Microsoft have put a lot of effort into making their apps reasonably lever about how they display their content across one or two screens at a time. It may well be that if other app makers follow Microsoft’s lead then the adapted version of Android the Surface Duo uses will be looked back on one day as a standard-setter for the foldable twin-screen tablet format or whatever we’re destined to call it. Or it could be that users will decide that software windowing on a single screen, iPad Mini-style is what they want if they have to use something bigger than a phone.
Perhaps a year from now the Surface Duo will be a roaring success, or perhaps iPadOS will have improved the mess that is Split Screen versus Slide Over and the Surface Duo will be history. Me, I have no money for new hardware any time soon and no great desire to jump to the Android ecosystem unless I get a strong push in that direction, but I will admit to being fascinated to see someone trying to give us a Westworld-style device to play with. I hope the Surface Duo is a success and puts some pressure on Apple’s dominance of the tablet space so that Apple have to apply themselves for the next generation of iPad hardware.
Failing that, everyone will decide to give up on folding devices for a few years until someone comes up with radically more capable display hardware. We live in interesting times.
- The introductory video from Panos Panay is very big on this, even as he fails to note that the main reason the Surface Duo can’t display content in a two- or three-pane window is that the screen just doesn’t have the room for it. ↩